I had a previous 1 star about some shipping damage to some plates I ordered. I impatiently did not get a response right away about the damage and wrote a negative review. Customer service did end up contacting me from two different sources and they immediately sent out a new set of plates to replace the ones that were damaged in shipping at no charge with a discount applied to my order. They hand picked out the new set and packaged to make them even UPS damage proof! Don't forget to follow their instructions on oiling the plates along with washing care and these will make for a great addition to your kitchen collection and be a conversation piece when guests are over. Thanks again!
I ordered 12 Fort Worth plates and was sent 12 round acacia plates. Customer service is helping me fix the issue.
Fort Worth Steak Plates
I grew up using wooden plates for steak ( Argentinian born!) I also have a set of Argentinian round steak wooden plates. My husband got me a set of four and I love them but… they are not from a single peace of wood, so one of them has came apart. Not sure how to fix it or if will work ( I guess it should. Super sad not having the whole set. I would like someone contacting me. We todo excellent care of ours. I also have the big cutting board from Iron wood. Great piece!